We coach founders to become experts in growth and avoid the mistakes that can cost your business thousands.
Experienced Consumer Insights manager with a passion for understanding what is at the heart of consumer behavior. Ex-Bonobos.
Katelyn Bourgoin is a 4X founder turned growth strategist and buyer psychology geek. With operational experience spanning the DTC, marketing, tech, and hospitality sectors, Katelyn understands the challenges business leaders face because she's been there. Katelyn has been named an influential entrepreneur by Forbes magazine and featured in Inc., HuffPost, Bustle, CBC, CTV, Global TV, and more. Today Katelyn helps frustrated marketers and founders to focus on what matters most yet is often neglected—understanding their customers. After all, whoever gets closer to the customer wins.
I'm a human centric and empathy driven professional in both DTC and SaaS spaces. Beyond general CX and retention marketing assistance, my strengths are in: ● Marketing strategy including customer experience, retention, and subscription management ● Ideation and/or execution of wide and segmented campaigns including customer referral and loyalty programs ● Manage and drive retention efforts to track campaign specific ROI and AOV ● Create upsell, win back, and post-purchase campaigns ● Planning and execution of small (20+) people to large (300+) person events I love developing tools, teams, and processes to keep customers happy and purchasing your product/service for years to come! Let me know how I can help you and your company.
